WetNDri Wet Palette + Minute Series XII Brushes
WetNDri Wet Palette + Minute Series XII Brushes
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Shipping
Shipping
Ships within 2 business days. Tracking by email when it leaves us.
D'Artisan Shoppe ships worldwide. Shipping costs are calculated at checkout based on your location and the size and weight of your order.
- Domestic (US): 3 to 7 business days
- International (non-US): 7 to 21 business days
These are carrier estimates and are not guaranteed. Actual delivery times depend on the shipping method selected at checkout, and customs clearance may cause additional delays for international orders.
Taxes, Duties, and Import Fees:
For domestic (US) orders, applicable US taxes are included in your pricing at checkout. Orders to countries outside the US may owe import duties or taxes on delivery if they weren't collected at checkout. Full terms are in our Shipping Policy.
30-day returns
30-day returns
30-day returns · Limited lifetime warranty against defects in workmanship
Limited lifetime warranty against defects in workmanship.
We make our brushes and palettes to last, and we stand behind them. If something goes wrong because of how it was made, we'll put it right.
Covered: defects in workmanship during the product's normal working life, such as paint flaking off a handle after a few sessions, hairs coming loose from the ferrule, or bristles bent on arrival.
Not covered: normal wear (a fine tip wears with painting), misuse and accidents.
Check new brushes and palettes when they arrive and register them straight away: workmanship defects usually show in the first few sessions.
How to claim: email support@dartisanshoppe.com with your order number and a photo, and a member of the family will reply.
30-day returns
If you're not happy with your order, email support@dartisanshoppe.com within 30 days of purchase, whether the product is new or used. We'll send you a return number (RMA) and the return address. Return postage is yours to pay, and we recommend a tracked service.
Once your return arrives, we refund the product price (shipping and handling aren't refundable). Processing takes about a week, and your bank may take up to 7 more business days. Full details are in our refund policy.
To keep a fine point longer: rinse as you work, reshape the tip, cap it, and dry it flat. Don't store brushes tip-down or wet.

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